Crickya is built around the belief that gaming should be fun, not stressful. This page covers every tool, resource, and step you can take to keep your gaming experience healthy and in your hands.
At crickya, responsible gaming is not a checkbox — it's a core part of how the platform is built. Every feature, from deposit limits to reality checks, is designed to keep you in control of your experience. Crickya serves thousands of players across Bangladesh, and we take seriously the responsibility that comes with that.
Most people who play at crickya do so for entertainment. They set a budget, enjoy a few games, and move on with their day. But we also know that for some players, gaming can become more than just fun. That's why crickya has built a full suite of responsible gaming tools that are available to every registered player, at any time, at no cost.
This page explains what those tools are, how to use them, and what to do if you feel your gaming is getting out of hand. There's no judgment here — just practical help and a platform that genuinely wants you to be okay.
Gambling involves risk. Never play with money you cannot afford to lose. If gaming stops being fun, it's time to use the tools on this page or contact crickya support.
Go to Account Settings → Responsible Gaming → Deposit Limits. Choose daily, weekly, or monthly caps. Reductions take effect immediately.
Set a session timer reminder at 30, 60, or 90-minute intervals. You'll get a notification showing how long you've been playing and the option to stop.
Use a cooling-off period (1–30 days) or a full self-exclusion (minimum 6 months). Contact support via live chat to activate self-exclusion instantly.
Crickya support is available 24/7 via live chat. If you need help activating any responsible gaming tool, our team will assist you immediately — no questions asked.
Six built-in tools designed to keep your gaming experience safe, balanced, and always under your control.
Set a maximum amount you can deposit into your crickya account per day, week, or month. Once your limit is reached, no further deposits are accepted until the period resets. Reductions apply immediately; increases take 7 days to take effect — giving you time to reconsider.
Limit how long you can play in a single session. When your session limit is reached, crickya will automatically log you out. You can set limits from 30 minutes up to 8 hours. This is one of the most effective tools for keeping gaming in its proper place.
Enable timed pop-up reminders that appear during your gaming session. Each reminder shows how long you've been playing, your net session result, and gives you the option to continue or stop. Available at 30, 60, and 90-minute intervals.
Need a short break? A cooling-off period temporarily suspends your crickya account for 1, 7, 14, or 30 days. During this time you cannot log in, deposit, or place bets. Your account and balance are preserved and you can return after the period ends.
Self-exclusion is a longer-term break from crickya. You can self-exclude for 6 months, 1 year, 2 years, or permanently. Once activated, your account is closed immediately and cannot be reopened during the exclusion period — even if you request it. Contact support to activate.
View a full breakdown of your gaming activity, deposits, withdrawals, and net results at any time via your crickya account dashboard. Transparency about your own spending is one of the most powerful responsible gaming tools available.
Problem gambling doesn't always look obvious. It can creep up gradually. Here are some signs that gaming may be becoming a problem. If several of these apply to you, it's worth taking a step back and using the tools on this page — or reaching out for support.
You spend more money on gaming than you originally planned, and find it hard to stop once you've started.
You chase losses — continuing to play in an attempt to win back money you've already lost.
Gaming is affecting your sleep, work, relationships, or daily responsibilities.
You feel anxious, irritable, or restless when you're not able to play.
You hide your gaming activity from family or friends, or lie about how much you spend.
You borrow money or sell belongings to fund your gaming.
You feel that gaming is the only way to relax or escape from stress and problems.
If three or more of these apply to you, please use the self-exclusion tool or contact crickya support immediately. Help is available and it's completely confidential.
Answer these questions honestly. If you tick more than three boxes, we strongly recommend using crickya's responsible gaming tools or speaking to a support professional.
Have you ever spent more on gaming than you could comfortably afford?
Have you ever tried to cut back on gaming but found it difficult?
Has gaming ever caused arguments or tension with people close to you?
Have you ever played to escape from stress, boredom, or personal problems?
Have you ever chased losses by continuing to play after a losing streak?
Have you ever felt guilty or ashamed about your gaming habits?
Have you ever borrowed money or used savings to fund gaming?
Has gaming ever interfered with your work, studies, or daily routine?
This is not a clinical assessment. It's a starting point for reflection. If you're concerned about your gaming, contact crickya support or use the self-exclusion tool — no judgment, no delay.
All crickya responsible gaming tools are available directly from your account. Here's exactly how to find and use each one.
Log in to your crickya account → click your profile icon → select "Responsible Gaming" → choose "Deposit Limits" → select daily, weekly, or monthly → enter your limit amount → confirm. The limit is active immediately. To increase a limit, a 7-day cooling period applies.
Go to Account Settings → Responsible Gaming → Reality Check → choose your preferred interval (30, 60, or 90 minutes) → save. A pop-up will appear during your session at the chosen interval showing your session time and net result.
Go to Account Settings → Responsible Gaming → Cooling-Off → select your break duration (1, 7, 14, or 30 days) → confirm. Your account is suspended immediately. You will receive a confirmation email. Your balance is safe and will be available when the period ends.
Contact crickya support via live chat or email [email protected] with the subject "Self-Exclusion Request". State your preferred exclusion period (6 months, 1 year, 2 years, or permanent). Your account will be closed within 24 hours and cannot be reopened during the exclusion period.
Log in → click your profile icon → select "Transaction History" or "Game History". You can filter by date range and export your history as a CSV file. Reviewing your actual spend regularly is one of the simplest and most effective responsible gaming habits.
Crickya support is available 24/7 via live chat on any page of the platform. If you need help activating any responsible gaming tool, or if you just want to talk to someone about your gaming, our team is ready to help — in both Bengali and English, with complete confidentiality.
Responsible gaming at crickya is not just a legal requirement — it's a genuine commitment that shapes how the platform is designed and operated. Crickya believes that every player deserves a safe, fair, and transparent gaming environment. That means giving you the tools to stay in control, being honest about the risks of gambling, and making it easy to get help when you need it.
Crickya operates under a strict responsible gaming framework that includes mandatory age verification for all new accounts, automated monitoring of player activity for signs of problem gambling, proactive outreach to players who show concerning patterns, and a zero-tolerance policy for underage gambling. These measures are in place not because they're required, but because they're the right thing to do.
Every crickya employee who interacts with players is trained to recognise signs of problem gambling and to respond with empathy and practical support. If a member of the crickya team reaches out to you about your gaming activity, please take it seriously — it comes from a place of genuine concern.
Crickya will never pressure you to increase your deposit limits or continue playing. Any communication from crickya about your responsible gaming tools is designed to help you, not to encourage more spending.
Crickya is strictly an 18+ platform. Age verification is a mandatory step in the registration process — no player can deposit or play without completing identity verification that confirms they are at least 18 years old. Accounts found to belong to minors are closed immediately, all funds are returned, and the case is reported to the relevant authorities.
If you share a device with younger family members, crickya strongly recommends using device-level parental controls to prevent access to gambling websites. Always log out of your crickya account when you're not using it, and never share your login credentials with anyone.
Crickya's responsible gaming tools are a strong first line of defence, but sometimes professional support is the right next step. If you feel that your gaming is seriously affecting your life, your finances, or your relationships, please reach out to a professional support service. Seeking help is a sign of strength, not weakness.
Crickya support can connect you with appropriate resources and can activate self-exclusion on your behalf immediately. You don't need to have everything figured out before you reach out — just contact us and we'll help you take the next step.
To speak with crickya support about responsible gaming, use the live chat on any page of the platform, or email [email protected] with the subject "Responsible Gaming Help". All conversations are confidential.
Remember: crickya's responsible gaming tools — deposit limits, session limits, reality checks, cooling-off periods, and self-exclusion — are all free, immediate, and available to every registered player. You don't need to be in crisis to use them. Using these tools proactively is the mark of a smart, in-control player.
Register at crickya today, set your deposit limit before your first bet, and enjoy 200+ certified fair games with the confidence that your gaming is always under your control.
18+ only. Gambling can be addictive. Please play responsibly. If you need help, contact crickya support at any time.